At Mesotek, it has always been our policy to provide our clients with the kind of support, that gives them the confidence to get the maximum benefits from services & can enable them to maintain a long term relationship with Mesotek, We are proud to announce that we have more than 80% satisfied clients from our technical support & we get more than 60% business from our existing clients & their references.
We handle day-to-day communications via phone, mail, fax, e-mail or chat about any complaints or modifications required in our services. We answer 70% of all calls without a wait. The average wait time, when one is necessary, is less than 30 seconds.
|